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Shipping Policy

SHIPPING POLICY – HOME DELIVERY

Please note that delivery durations are calculated from the day of dispatch. If you do not receive your package within the stipulated time, please contact our customer service hotline.

Within Colombo – Day after dispatch

Suburbs – 1-2 working days

Outstation – 2-4 working days

Our deliveries are usually dispatched every Monday and Thursday, following our baking days. Please check our Instagram at www.instagram.com/lactationcookiessl for updates or changes to baking days.

All packages within Colombo are dispatched in our standard packaging while outstation packages are bubble-wrapped for extra protection. Please contact us for any complaints about delivery delays, product quality issues and product breakage on our customer service hotline.

 

STORE PICKUP

Monday 9 AM–6 PM
Tuesday 9 AM–6 PM
Wednesday 9 AM–6 PM
Thursday 9 AM–6 PM
Friday 9 AM–6 PM
Saturday 9 AM–3 PM
Sunday  Closed